Contact

A person reads these. We aim to answer within two business days, and faster than that when something is broken.

Send us a message

We use what you write here to answer you, and for nothing else. You are not added to any mailing list.

Who you will reach

Support
Anything about how the product works, a check behaving unexpectedly, or help setting something up.
Billing
Invoices, refunds, plan changes and VAT numbers. Your invoice also carries a contact link to our reseller, who issued it.
Privacy
Data access, correction and deletion requests, and questions about how we process personal data.
Security
Vulnerability reports, and abuse originating from our probe infrastructure. We do not pursue good-faith reporters.
Sales
Enterprise plans, self-hosted probe fleets, and anything that needs a signed agreement.

Company details

Infinity Curve LLC

Operating address

76 Vazha-Pshavela Ave, 0186 Tbilisi, Georgia

Vitrina Engine is operated by Infinity Curve LLC. Orders are processed by Paddle.com Market Ltd, our authorised reseller and the merchant of record — they appear on your card statement and issue your invoice.