Contact

A person reads these. We aim to answer within two business days, and faster than that when something is broken.

Supportsupport@vitrinaengine.com

Anything about how the product works, a check behaving unexpectedly, or help setting something up.

Billingbilling@vitrinaengine.com

Invoices, refunds, plan changes and VAT numbers. Your invoice also carries a contact link to our reseller, who issued it.

Privacyprivacy@vitrinaengine.com

Data access, correction and deletion requests, and questions about how we process personal data.

Securityhello@vitrinaengine.com

Vulnerability reports, and abuse originating from our probe infrastructure. We do not pursue good-faith reporters.

Saleshello@vitrinaengine.com

Enterprise plans, self-hosted probe fleets, and anything that needs a signed agreement.